Privacy Policy

Our Privacy Policy highlights our commitment to protect the privacy of personal information of individuals; and describes how and what we collect, use, and share when you visit or order from tidybiz.com.au (our “Site”).

PERSONAL INFORMATION WE COLLECT

The types of personal information we collect about you may include:
  • Your name
  • Contact details (email address, mailing address, street address, mobile or landline telephone numbers)
  • Your marital status
  • Your age and date of birth
  • Your credit card details
  • Your demographic information, such as postcode
  • Your preferences and opinions
  • Information you provide through customer surveys or feedback
  • Details of products and services that you have enquired about, or purchased
When you visit the Site, we automatically collect information about your device, including information about your web browser, IP address, time zone, and some of the cookies that installed.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

DEVICE INFORMATION

We refer to this automatically-collected information as “Device Information”.We collect Device Information using the following technologies:
  • “Cookies” are data files that are placed on your device or computer and often include a unique anonymous identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
ORDER INFORMATION
Additionally, when you make a purchase or order through the Site, we collect information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Personal Information, Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Personal Information that we collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use the Information to:
  • Communicate or contact you;
  • For internal record-keeping and administrative purposes
  • For analytics, market research and business development; including to operate and improve our Site and associated social media platforms
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties to help us use your Personal Information, to enable IT providers, data storage, web hosting and service providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, other professional advisors and payment systems operators.
For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Your personal information may be accessed by our employees, contractors and/or related entities; our existing agents and sub-contractors, or potential agents and business partners; or sponsors or promoters of any competitions we run.
We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

OPT-OUT

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to protect our rights.

TARGETED ADVERTISING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
We comply with the regulatory framework in Australia when we create advertising or marketing communications.
For example, we comply with the AANA Code of Ethics.  The Australian Association of National Advertisers (AANA) is the peak national body championing the interests of Australia’s advertisers. The AANA exists to inspire and promote responsible, innovative and respected marketing, through a commitment to sustainable industry collaboration.
The AANA Codes are central because they are platform neutral and apply to advertising & marketing communications, regardless of the type of product or service. The AANA Code of Ethics is the cornerstone for advertising standards in Australia – as industry self-regulation, the Code will apply to us whether a member of the AANA or not.

OPT-OUT

You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time, to reflect changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@tidybiz.com.au or by mail using the details provided below:

Re: Privacy Compliance Officer
Millaton Pty Ltd t/as TIDYBIZ TIDYBOOKS
85, Shop 7 225 Lonsdale Street
Dandenong VIC 3175, Australia